We are your
extended marketing team.

A diverse group of specialists dedicated to creating memorable customer experiences. Our team is made up of creative leaders, strategists, analysts, experience designers, information architects, developers and more. And we all work together as one cohesive unit, united in our singular passion for putting customers first.

Leadership Team

Jeffrey Bowles
President & CEO

Jeff's role is business and client leadership with a focus on business transformation. As a founding partner of Kenna, he has over 30 years' experience in customer experience management, cross-channel marketing, interaction measurement, sales enablement and marketing automation.

Colin Devereaux
Vice President

Colin is Kenna's chief client advocate, providing strategic planning, critical thinking, best-practice guidance and a results-focused approach. His 15+ years of experience in the business have included working across multiple channels in program design and brand development. The latter is what ignited Colin's trademark passion for obtaining a deep understanding of clients' challenges and providing solutions for them.

Stephen Shaw
Chief Strategy Officer

Stephen guides clients on the adoption of customer experience management as a core discipline and serves as an advocate of marketing transformation. Recognized in Canada as an authority on relationship and database marketing, his expertise spans from information technology and customer analytics to customer management strategy.

Amanda Marciano
Director, Customer Solutions

Amanda works collaboratively with clients to define their needs, uncover their pain points and deliver solutions that drive business growth. For the past 15 years, she has provided custom digital solutions to clients in a wide range of business sectors. Driven by a firm belief that every problem has a smart solution, Amanda is dedicated to making user experiences, work flow and processes the very best they can be.

Colin Ireland
Chief Technology Officer

Colin's role as chief solution architect provides industry leadership in sales enablement and data management. With over 20 years of experience, he's proven himself as a leader in application development, data management and technology infrastructure. Colin brings a solution-oriented approach with unparalleled expertise in web and mobile design and development.

Aimee Richard
Director, Performance Measurement

Aimee advances the success of our clients by strategically monitoring organizational key-performance indicators. During her 15 years of experience in marketing and loyalty programs, she's gained a solid reputation for leveraging measurement, insights and objectives to guide clients in their program strategy and design journey. With a passion for regarding data-as-a-foundation, she is a true visionary who delivers solutions for today's always-on world.

Steve Turner
Director, Insights & Analytics

Steve works closely with clients to uncover key insights and leverages them to help drive their business results. Having worked in both B2B and B2C environments, his diverse industry experience includes financial services, packaged goods, telecom, agriculture and construction. With a background in market research, analytics, modelling and direct marketing, Steve is focused on customer-value optimization, including customer experience, customer retention and loyalty, and revenue optimization.

Jane Donovan
Director, Content & Communications

Jane maintains the consistency of communications and messaging to attract and retain a clearly-defined audience, ultimately driving profitable customer action. Her extensive experience includes over a decade each on the client and agency sides of the business. Passionate about delivering meaningful experiences for customers at every step of their journey, she's an integral part of ensuring ongoing value for more loyal and engaged customers.

Ken Morgan
Creative Director

Ken's role is to ensure that our clients receive nothing but the smartest, most relevant and insightful creative solutions. With over 25 years of experience at some of Toronto's top advertising agencies, he's won numerous creative awards and has experience in almost every category and every medium. His calm, cool approach to the business has earned him a ton of respect from coworkers and clients alike.

Anna Tokarchuk
Director, Program Design

By effectively interpreting client objectives, Anna bridges the gap between client data and insights, delivering strategic, value-added solutions across a number of business lines. Armed with a background in business and economics, she's dedicated the last 6 years working on marketing communications and loyalty programs at Kenna. Not one to settle for the status quo, Anna is always exploring new ways of doing business to provide a better experience for our clients.

Werner Anders
Director, Application Development

Werner is responsible for developing customized web solutions for our clients. With over 20 years of experience, he passionately advocates best practices and an out-of-the-box approach to every project. Werner is a manager who leads by example, successfully recruiting and training application developers, while continuing to design frameworks and solutions for integrated web applications.

Raul De Sousa
Chief Financial Officer

Raul is focused on building top-performing structures and processes that support sales and bottom-line growth. With over 22 years of international experience, he has led numerous companies to breaking their own records in revenue and profits. Raul is also a seasoned, hands-on operation and financial strategist, enabling companies to be succeed in the ever changing financial environment.

Chris McCann
Director of HR

Chris’s role is to build and maintain our company’s strong foundation of engaged employees. He firmly believes that employee engagement is more than an integral part of our business success – it also has a direct impact on our clients and their businesses. With extensive experience in human resources, training and development, Chris is dedicated to continually enhancing every team member’s experience with an employee-first strategy.

agsolutions-customer-care
Abid Asif
Agriculture Technical Specialist + Social Media
leadership
Aimee Richard
Director, Performance Measurement
client-services leadership
Amanda Marciano
Director, Customer Solutions
communications-delivery
Anam Irfan
Account Manager
creative-production
Andrei Ermakov
Senior Art Director
application-development technology
Andrew McCallum
Team Lead – Application Development
Andrew Perucho
Junior Designer
client-services leadership
Anna Tokarchuk
Director, Program Design
technology
Annapoorani Chettiar
Database Administrator
domino technology
Anup Thukral
Team Lead – Application Development
domino technology
Anusha Vairamani
Application Developer
agsolutions-customer-care
April Qiu
Account Executive
Austin Hophing
Account Executive
communications-delivery
Benazir Marquez
Account Manager
client-services
Blanche Kwan
Account Executive
Breanne Leger
Agriculture Technical Specialist
Brenda Knight
Customer Programs Assistant
Brent Henry
Senior Application Developer
technology
Brent Morris
Information Architect
finance-hr
Brittany Marsh
Account Coordinator
client-services
Brittney Wright
Account Executive
digital-delivery
Carla Bartolo
Account Director
Cassandra Bacon
Agriculture Technical Specialist
finance-hr leadership
Chris McCann
Director of HR
client-services leadership
Colin Devereaux
Vice President
leadership technology
Colin Ireland
Chief Technology Officer
Craig McDiarmid
Agriculture Technical Specialist
technology
Daniel Tey
Application Developer
communications-delivery
Danielle Lombardi
Account Supervisor
technology
Dave Noel
Interaction Designer / Developer
client-services
Dayna Horgan
Account Supervisor
creative-production
Desiree Lyttle
Senior Studio Designer
Diego Carrascal
Application Developer
Erika Bernhart
Account Executive
digital-delivery
Farid Popal
Account Supervisor
Farzaneh Nezarati
Email Campaign Specialist
Fatima Dhaduk
Account Coordinator
insights
Gaganpreet Singh
Market Analyst
creative-production
Greta Chiu
Technical Writer
application-development technology
Ilan Timsit
Senior Application Developer
finance-hr
Ines Ducic
Receptionist / Office Administrator
client-services communications-delivery leadership
Jane Donovan
Director, Content & Communications
client-services
Jason Griffiths
Account Director
creative-production
Jeannette Downes
Senior Studio Designer
client-services leadership
Jeffrey Bowles
President & CEO
Jennifer Jilany
Account Supervisor
application-development technology
Jeremie Mayer
Data Management Coordinator
application-development technology
Joel Levinson
Application Developer
client-services
John Stevenson
Account Director
application-development
Joju Augustine
Application Developer
agsolutions-customer-care
Jordan Sloggett
Account Executive
creative-production
Kaitlin Packer
Technical Writer
creative-production leadership
Ken Morgan
Creative Director
domino technology
Kishan Wijeratne
Application Developer
insights
Kosta Mingoulin
Manager Analysis and Research
client-services
Kyle Murphy
Account Coordinator
creative-production
Lana Sullivan
Creative Services Director
Laurie McKenzie
Account Supervisor
customer-programs data-submissions
Leanne Carter
Account Supervisor
Liz Howell
Account Manager
finance-hr
Llewelyn Clements
AP Assistant
Mackenzie Stanley
Account Coordinator
application-development technology
Mahesh Pantangi
Senior Application Developer
application-development technology
Manish Lakhotia
Senior Application Developer
Manuel Faria
Finance Controller
Mark Zaki
Market Analyst
domino technology
Matthew Bowles
Application Developer
Matthew Gumieniak
Account Coordinator
client-services
Matthew Nieboer
Account Manager
client-services
Mazen Baradhy
Account Supervisor
digital-delivery
Melissa Kochuk
Account Manager
client-services
Mellisa Sinclair
Account Manager
creative-production
Melody Muir
Production Manager
Michael Sansone
Application Developer
application-development technology
Mikhail Ovsichtcher
Senior Application Developer
data-submissions
Moira Feldman
Customer Programs Assistant
communications-delivery
Nadia Mohammed
Account Director
application-development technology
Nicholas Paul
Application Developer
Paige Fleetwood
Agriculture Technical Specialist
finance-hr leadership
Raul De Sousa
Chief Financial Officer
it technology
Richard Hutchison
Systems Administrator
agsolutions-customer-care
Roula Matar
Account Supervisor
client-services
Sameera Hirji
Account Executive
client-services
Sara Lanthier
Account Manager
Sarah Born
Account Executive
creative-production
Sarah Healy
Technical Writer
communications-delivery
Sarah Rizvi
Account Executive
leadership strategy
Stephen Shaw
Chief Strategy Officer
insights leadership
Steve Turner
Director, Insights & Analytics
technology
Susan Sterling
Database Developer
creative-production
Tawnya Durrant
Senior Art Director
application-development technology
Tom Palos
Team Lead – Application Development
it technology
Ulysses Lomibao
Network Specialist
data-submissions
Watson Chong
Account Executive
application-development leadership technology
Werner Anders
Director, Application Development
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